← Back to Cases

Southeast Asia Fresh Cold Chain · Temperature Control Dispute Resolution

IndustryCold Chain Logistics · RegionSoutheast Asia

Overview

Real-time reporting and anchoring of temperature/humidity and opening/impact events during cold chain transportation to improve claims processing efficiency.

Challenges
  • Difficult multi-carrier coordination
  • Frequent temperature control data disputes
  • Scattered and untrusted evidence materials
Solution
  1. Real-time temperature/humidity collection and alerts
  2. Opening/impact events on-chain
  3. One-click export of evidence reports
Implementation & Integration

Interface with TMS/WMS, complete evidence chain retrieval through Webhook callbacks and query interfaces.

Results & KPIs
  • Temperature control deviation -28%
  • Claims efficiency +37%
  • Dispute tickets -40%
On-Chain Proof (Example)